SHIPPING POLICY

Last Updated: September 2026

This Shipping Policy explains the shipping and delivery conditions applicable to orders placed with RANA ASIM, a wholesale supplier of women’s T-shirts based in Italy.

1. Company Information

Brand Name: RANA ASIM
P.IVA: 04127590125

Sede Legale:
Via D. Crespi 3, Busto Arsizio, 21052 (VA), Italy

Sede Operativa:
Via A. Vespucci 12, Gallarate, 21013 (VA), Italy

Email: ranapoland88@gmail.com
Phone: +39 371 758 0943
Website: ranafashion.online

2. Wholesale Orders

RANA ASIM specializes in wholesale women’s T-shirts in Italy.

The minimum wholesale order is 200 pieces (pcs).

Shipping arrangements may vary depending on the quantity of products ordered, destination, product availability, and the shipping method selected or agreed with the customer.

3. Shipping Destinations

Orders are shipped to the delivery address provided by the customer during the ordering process.

Shipping availability and delivery conditions may vary depending on the destination.

If a particular destination requires special shipping arrangements, the customer may contact RANA ASIM before placing an order.

4. Order Processing

Orders are normally processed after the order has been confirmed and, where applicable, payment has been received.

Processing time may vary depending on:

  • Product availability;
  • Order quantity;
  • Stock levels;
  • Wholesale order requirements;
  • Payment confirmation;
  • Special product arrangements.

Customers will be informed where additional processing time is required.

5. Delivery Times

Estimated delivery times depend on the destination, shipping carrier, order quantity, and availability of the products.

Any delivery time provided by RANA ASIM is an estimate and is not guaranteed unless expressly agreed otherwise in writing.

Unexpected delays may occur due to courier operations, transport conditions, public holidays, weather, customs procedures, strikes, or other circumstances outside our reasonable control.

6. Shipping Costs

Shipping charges may depend on:

  • Delivery destination;
  • Total order quantity;
  • Package size and weight;
  • Shipping method;
  • Courier or transport provider.

The applicable shipping cost, if any, will be communicated or displayed before the order is finalized.

Where free shipping is specifically offered for a particular order or product, the applicable conditions will be stated at the time of purchase.

7. Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

Please carefully check the following information before confirming an order:

  • Name or company name;
  • Street and building number;
  • Postal code;
  • City;
  • Province;
  • Country;
  • Contact telephone number.

RANA ASIM cannot be held responsible for delays, failed deliveries, additional shipping charges, or returned shipments resulting from incorrect or incomplete information supplied by the customer, where permitted by law.

8. Tracking

Where a tracking service is available, tracking information may be provided to the customer after the order has been dispatched.

Customers can use the tracking information to monitor the progress of their shipment.

Tracking availability depends on the shipping method and carrier used.

9. Delivery Attempts

The courier or transport provider may make one or more delivery attempts according to its applicable procedures.

If the customer is unavailable or fails to receive the shipment, additional delivery attempts, collection arrangements, or additional charges may apply according to the carrier’s conditions.

10. Damaged Packages

Customers should inspect the packaging when the shipment is delivered.

If the package appears seriously damaged, customers should, where possible, record the condition of the package and notify the courier and RANA ASIM promptly.

If products inside the shipment are damaged, customers should contact RANA ASIM and provide photographs and relevant order information so that the matter can be investigated.

11. Missing or Incorrect Items

If an order appears to be incomplete or contains incorrect products, the customer should contact RANA ASIM as soon as possible.

Please provide:

  • Order number;
  • Details of the missing or incorrect products;
  • Quantity affected;
  • Photographs where relevant.

RANA ASIM will review the claim and determine the appropriate solution in accordance with the applicable law and the specific order.

12. Delayed Deliveries

Delivery times may be affected by circumstances outside RANA ASIM’s control.

These may include:

  • Courier delays;
  • Transport disruptions;
  • Strikes;
  • Severe weather;
  • Public holidays;
  • Customs procedures;
  • Government restrictions;
  • Supply-chain disruptions;
  • Other unforeseen events.

Where a delay occurs, RANA ASIM will make reasonable efforts to assist the customer and communicate relevant information where available.

13. Failed or Returned Deliveries

If a shipment is returned because the customer provided an incorrect address, refused delivery, failed to collect the shipment, or was unavailable for delivery, additional shipping or handling costs may apply where permitted by law.

RANA ASIM may contact the customer to arrange a new delivery where possible.

14. Wholesale and Bulk Shipments

For larger wholesale orders, products may be shipped in multiple packages or shipments.

Where an order is divided into multiple shipments, delivery times may vary between packages.

The customer should check the delivery documentation and shipment information provided by RANA ASIM or the relevant carrier.

15. Customs and Import Charges

For shipments that cross international borders, customs duties, taxes, import charges, or other fees may apply depending on the destination and applicable regulations.

Unless otherwise agreed in writing, such charges are the responsibility of the customer where applicable.

Customers are responsible for complying with applicable import requirements in their destination country.

16. Changes to Shipping Information

Customers should contact RANA ASIM immediately if they need to correct their delivery address after placing an order.

Once an order has been dispatched, changing the delivery address may not be possible and may result in additional charges from the shipping provider.

17. Force Majeure

RANA ASIM shall not be responsible for shipping or delivery delays caused by circumstances beyond its reasonable control.

Such circumstances may include natural disasters, war, pandemics, strikes, transport interruptions, government actions, supply shortages, technical failures, or other unforeseen events.

18. Contact Us

For questions regarding shipping, delivery, tracking, or an existing order, please contact:

RANA ASIM
P.IVA: 04127590125
Via D. Crespi 3, Busto Arsizio, 21052 (VA), Italy
Via A. Vespucci 12, Gallarate, 21013 (VA), Italy

Email: ranapoland88@gmail.com
Phone: +39 371 758 0943
Website: ranafashion.online

19. Changes to This Shipping Policy

RANA ASIM may update this Shipping Policy from time to time to reflect changes in our services, shipping arrangements, or applicable legal requirements.

The latest version will be published on this page with the relevant update date.

20. Applicable Law

This Shipping Policy is governed by the laws of Italy, without prejudice to any mandatory rights or protections applicable under Italian or European Union law.

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